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Visit the official courseReviewer's verdict
It's a feature list, not a course. Use it as a quick product dictionary before a sales call, but don't expect to learn any actual skills.
Decision summary
2.8/5 Last verified: August 31, 2026
New business users or consultants needing a glossary of Dynamics 365 CE products.
Extremely dry; reads like a product catalog.
New business users or consultants needing a glossary of Dynamics 365 CE products.
Anyone looking for hands-on skills or a 'why' behind the features.
It's a product catalog organized into slides. I clicked 'Next' for two hours just to figure out the difference between Customer Insights and Customer Service. It tells you what buttons are called, not why you'd push one over the other. I got the list of names I needed for a meeting with IT, and that was about it. It’s like reading the user manual for a car you haven't decided to buy yet.
Last verified: August 31, 2026. We re-check course details periodically — see our methodology. Pricing and availability can change; always confirm on the official site.
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