Turn information into decisions with AI agents: Review

The core problem here is the “exercises.” They aren't exercises. You’re given a scenario, then shown a pre-recorded video of someone else using Copilot, and then asked to describe what you just saw. The final ‘Exercise - Use an agent of your choice’ isn’t a sandbox or a live environment. It's just more text describing a hypothetical situation where you might use the ‘Idea Coach’ agent. There's no doing, only watching.

I get that this is for a 'Business User' role, but even so, the lack of any real interaction is disappointing. The whole thing feels like an extended PowerPoint deck. The concepts themselves—Researcher agent for gathering info, Analyst agent for spotting trends—are useful mental models, but the module doesn't give you any tools to apply them beyond just typing into the standard Copilot chat box. The so-called 'agents' are just marketing names for different prompting styles within the same product.

I spent maybe an hour and a half clicking through it. The final knowledge check was mostly repeating definitions from the text. If you're completely new to generative AI and your company just rolled out Microsoft 365, this might serve as a 90-minute orientation. But if you have used any chatbot before, you can safely skip this.